Inside the 3rd HTLF Annual Conclave 2024

Inside the 3rd HTLF Annual Conclave 2024: A Glimpse Into the Future of Hospitality Tech!

The 3rd HTLF Annual Conclave, hosted by Serah Travel & Tours from September 11-14, 2024, in Tbilisi, Georgia, brought together hospitality leaders, innovators, and visionaries for four days of knowledge-sharing and exploration of how technology is reshaping guest experiences and operational efficiency.

Keynote by Mr. Mahmood

Mr. Mahmood’s keynote challenged the industry to embrace AI, sustainability, and digital transformation. His insights on anticipating guest needs left attendees inspired to lead the charge in hospitality innovation, urging, "Those who innovate today will lead tomorrow."

Mitel and Ilanz Technologies LLC Workshop

This session demonstrated how cloud-based platforms and collaboration tools can transform guest engagement and operational efficiency, giving delegates practical takeaways on using data-driven insights to personalize services.

Assaabloy Session: Smart Security Solutions 🔐

Mr. Jimmy and Mr. Jaffer introduced cutting-edge keyless entry systems and digital locks, enhancing both guest safety and convenience, proving that seamless security can elevate the overall guest experience.

Hoteza’s Live Presentation

Hoteza wowed the audience with its guest-facing tech solutions, offering in-room entertainment and

mobile apps for personalized service control.

Their solutions showcased how hotels can digitally transform operations with ease.

Networking and Cultural Experience

The event also featured informal networking sessions over Georgian wine and local cuisine, allowing attendees to foster meaningful connections, while Serah Travel ensured everyone experienced the rich culture of Georgia, blending business with pleasure.


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